Wooden Om Incense Burner

All items are shipped within 3-5 days from ordering. Length of time to receive your purchase will depend on shipping carrier- however shipping time is usually:

7-10 days from ordering for USA order

15-30 days from ordering for International orders

Returns:

Customer Delight and Care is highly important to us. Please review our return policies below.

We accept returns within 7 days of receipt of purchase. If it has been more than 7 days since your purchase, we cannot offer you a refund or exchange. All returns must be unused and in the original packaging.

For hygiene and safety reasons, several types of goods are exempt from returns and exchanges.

• Supplements
• Intimate and Sensual Novelty Items
• Sanitary Items
• Custom Commissions
• Apparel

NON-RETURNABLE items + ADDITIONAL NON-RETURNABLE items:

• Gift cards
• Downloadable software products
• Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. All refunds will be applied to the original method of payment no exceptions.

Refunds once approved are processed within 28 days

We do not offer refunds or exchanges on discounted items.

EXCHANGES

If items are defective or damaged, we can offer an exchange if we have the item in stock. If out of stock, you will receive a store credit. If you need to exchange an item, send us an email at help@cultusinfinitum.com

You are responsible for the shipping costs for a return or exchange. Shipping costs are non-refundable. If you receive a refund, the cost of initial shipping will be deducted.

Shipping and delivery times will vary depending on your location.

If you are shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

All refunds and exchanges are processed via email to help@cultusinfnitum.com